Botanical Garden,
Hūnua Falls &
Coastal Escape — Private Tour

The eight hours run from your scheduled accommodation pickup to return drop-off. Our planning allowance is approximately 275 minutes at the seven itinerary items, including the optional Hūnua forest loop, Clevedon lunch break and a shorter Riverhaven walk, with 205 minutes for driving, parking, boarding and flexibility.

These are estimates, not fixed appointments or guaranteed travel times. Your driver may redistribute time or adjust the stop order for traffic, weather, opening hours, confirmed Riverhaven access and your group’s preferences.

Riverhaven’s full trail is approximately 3.5 km and takes 1.5–2 hours; shorter loops are available. Choosing the full trail may extend the tour by approximately one hour. Any extension is subject to driver and vehicle availability, with a minimum additional charge of one hour at your assigned vehicle’s hourly rate. We will confirm the cost and obtain your agreement before extending the tour.

Yes. The vehicle and driver are exclusively for your booked group. One person can book; there is no shared-tour minimum passenger requirement. The full price for the selected group option applies even if fewer passengers travel.

Choose one of six options when booking: Standard or Executive, each for up to four, six or ten passengers. Enter the actual number of adults, children and infants. Every passenger counts towards the selected limit, and the fare is per group rather than per person.

Standard up to four uses a Toyota Camry, Highlander or similar. Standard up to six or ten uses a spacious Toyota Hiace or similar van. Executive travel uses Mercedes-Benz or equivalent vehicles, including V-Class and Sprinter options as appropriate.

Your vehicle is allocated to match the category booked and your group’s requirements. Preferred models can be requested but are subject to availability. Vehicle photos are examples.

View vehicle examples

Standard · Up to 4 passengers

Toyota Camry or Highlander

A Standard sedan or SUV is allocated to suit your group. Request your preferred model when booking; availability is confirmed separately.

Standard · Up to 6 or 10 passengers

Toyota Hiace or similar

A spacious Standard van for either group option. Choose the passenger limit that accommodates everyone in your booking.

Executive · Up to 4 passengers

Mercedes-Benz or equivalent

A suitable Executive vehicle is allocated to your passenger numbers and requirements. The photograph is an example, rather than a guaranteed model.

Executive · Up to 6 passengers

Mercedes-Benz V-Class or equivalent

Executive group travel for up to six passengers. Tell us about child restraints, mobility equipment or bulky luggage so we can confirm suitable arrangements.

Executive · Up to 10 passengers

Mercedes-Benz Sprinter or equivalent

A spacious Executive vehicle for your private group of up to ten passengers. Children and infants count towards this limit.

Yes. Riverhaven Artland admission is included, subject to operating hours, availability and confirmed access. We arrange access before travel and may adjust the stop order to suit the confirmed visit.

We allow approximately one hour for a shorter self-guided loop within the planned day. The full trail is approximately 3.5 km and takes 1.5–2 hours. Your group can choose a shorter or longer walk, with the itinerary adjusted within the booked duration where practical.

The full trail may extend your tour by about one hour. An extension is subject to driver and vehicle availability and your agreement to the additional charge. Children must remain supervised near sculptures, ponds and creeks.

Extensions are subject to driver and vehicle availability, with a minimum charge of one additional hour at your assigned vehicle’s hourly rate. We will confirm the additional cost and obtain your agreement before extending the tour.

See our Hourly Chauffeur & Private Hire page for rates and applicable conditions. Additional payment can be made through a secure payment link.

Complimentary pickup and return drop-off cover your hotel, motel or other accommodation within Auckland CBD or up to 5 km by road from Britomart. Enter your accommodation name and full pickup/drop-off addresses when booking. Other locations require separate arrangements and may incur additional charges.

Pickup is scheduled for 8:00 am. We will confirm your pickup arrangements before travel. Please be ready at your accommodation’s main entrance five minutes before your confirmed pickup time.

The eight-hour private tour runs from scheduled accommodation pickup to return drop-off, normally around 4:00 pm. Driving, sightseeing stops, optional walks and the lunch break form part of this duration. A late start caused by your group may reduce sightseeing time unless an extension is agreed.

Auckland Airport is outside the complimentary collection area. Airport pickup requires separate arrangements and may cost extra, subject to timing and vehicle availability. Allow sufficient time for arrival formalities and travel to the tour.

For direct Auckland Airport ↔ Auckland City journeys, refer to the fixed fares in our Airport & Private Transfers booking form. Airport transfers are additional to the tour fare.

• Eight-hour private sightseeing tour exclusively for your booked group, with Standard or Executive travel as selected.
• Professional driver providing English-language sightseeing commentary during the journey.
• Auckland Botanic Gardens, Hūnua Falls viewing and time for an optional self-guided forest loop.
• Riverhaven Artland admission and time for a shorter self-guided garden and sculpture walk, subject to operating hours, availability and confirmed access.
• Clevedon Village lunch break; meals purchased separately.
• Photo stops at Umupuia and Maraetai beaches, subject to access and weather.
• Accommodation pickup and return drop-off within the stated collection area.
• Bottled water, normal parking charges and GST.

• Meals, snacks and drinks other than complimentary bottled water.
• Specialist guided garden, sculpture or forest tours; these walks are self-guided.
• Other attraction admission and optional paid activities not expressly included; Riverhaven admission is included as described.
• Personal purchases and optional gratuities.
• Agreed extensions beyond the booked eight-hour duration.
• Airport transfers or pickup/drop-off outside the complimentary collection area.
• Special equipment or extra services unless specifically confirmed as included.

Allow approximately 25–30 minutes for the optional self-guided Hūnua forest loop on a designated open track. The route includes an uphill section and may be slippery when wet. Access depends on current track and weather conditions.

Walking time is included within the eight-hour tour. Guests who prefer not to walk can enjoy more time around the waterfall viewing and picnic area.

Wear walking shoes with good grip, stay on designated open tracks and follow footwear-cleaning instructions. Children must remain supervised.

Lunch is not included. We allow approximately one hour in Clevedon Village so you can purchase a meal or enjoy your own packed lunch. Café and shop availability varies by day.

Bottled water is included. Other food, drinks and personal purchases are at your own expense.

• Comfortable walking shoes with good grip, cleaned of soil before travel.
• A light jacket or raincoat for changeable weather.
• Sunscreen, sunglasses and a sunhat.
• A camera or smartphone and a small day bag.
• A payment card or cash for lunch, refreshments and personal purchases.
• A packed lunch or snacks, if preferred.
• Any personal medication you may need.
• Your booking confirmation on your phone or printed.

Yes. All adults, children and infants count towards your selected group’s passenger limit. The fixed group fare applies regardless of the ages of passengers. Every infant occupies their own passenger seat with an appropriate child restraint; lap travel is not offered.

Provide each child’s age and child-seat requirements when booking. We will confirm availability, suitability and any additional charge. Children under 18 must travel with an adult aged 18 or over and remain supervised, including near water and sculptures.

Tell us about mobility assistance or equipment requirements when booking so we can discuss suitable vehicle and sightseeing arrangements. Please say whether mobility equipment folds and whether the passenger can transfer to a vehicle seat.

Bring small personal bags. Tell us about suitcases, pushchairs or bulky items so we can check available space. Special requests remain subject to confirmation, and any additional charges will be advised.

Where offered at checkout, you can pay a 30% deposit or pay in full. The remaining 70% is due no later than 24 hours before the scheduled private-tour pickup. Bookings made within two days of departure require full payment.

You can pay the balance securely through Manage my booking in your confirmation email. We also send a reminder two days before travel with a direct link to your booking portal.

Your booking portal shows your current payment status. Once your balance is paid in full, you can download your updated ticket showing Paid in full and your latest invoice reflecting all payments received.

If you need assistance or haven’t received your reminder, please contact us.

Cancel at least 24 hours before your scheduled private-tour pickup for a full refund of your tour payment, including any deposit. For cancellations within 24 hours or no-shows, payments are normally non-refundable, subject to applicable consumer rights. Any cancellation charge will not exceed the total fare or a reasonable estimate of our loss, taking account of costs saved and any replacement booking.

Cancel through your booking portal where available, or contact us promptly with your booking reference. For bookings made through another seller, follow the process in your confirmation.

Stop order, timings and availability may change because of traffic, weather, opening hours or road and track access. Garden displays vary seasonally. An affected stop may be replaced with a suitable alternative.

Follow all safety signs and closures. Swimming is not included. If we cancel the tour or make a significant change you do not accept, we will offer an alternative or a refund for the affected service. Your statutory consumer rights remain unaffected.

Check your confirmation email and ticket for the date, pickup time, passenger numbers, selected group option, pickup/drop-off details and payment status. Contact us promptly if anything is incorrect or changes.

We will confirm pickup arrangements and respond separately to special requests. Your secure booking portal provides current booking details, payment status and your latest ticket and invoice.